Our returns policy is provided in addition to your rights under the Australian Consumer Law, as we want you to be completely satisfied with your purchase. Please read the following carefully to make sure you understand your rights under this policy and our obligations to you.

All product returns must be processed through the original method of purchase.

Werko will accept product returns and provide you with the choice of an exchange (where feasible), or a refund (to the original payment method), where:

• The product is faulty or is not of acceptable quality; or

• The product is not fit for its intended purpose; or

• The product does not match the sample or our description, and

• You can present your invoice or order number, or any other adequate proof of purchase